HELP AND SUPPORT
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A lifelong record attached to a specific vehicle rather than to you: every service, modification, fill-up, travel stamp and document, held in one place. It opens when the car joins Motorspree and it keeps going through every owner the car has afterwards.
A record is garage-verified when the workshop that performed the work confirms it in Motorspree, with the date, the mileage and the parts. Self-logged entries still appear, clearly labelled as self-logged, so nobody reading the Passport can mistake one for the other.
No, and that is deliberate. Passport entries are append-only. If something is wrong you add a correction that references the original, and both stay visible. A record anyone could quietly rewrite would not be worth reading.
You share a read-only link so the buyer can read the whole history before money moves, then transfer the Passport on sale. The record goes with the car. Your name, contacts, messages, fuel spend and locations do not.
Yes, with their own wear items and their own detection. Commuter bikes under 200cc are outside the product, and that check runs at the engine capacity field before you have uploaded anything.
Workshops are reviewed before they can take bookings, and after that their public reliability score is computed from confirmed jobs, schedule adherence and disputes rather than from stars their friends leave.
Card online, bank transfer with proof of payment, or cash on completion. The deposit amount is set by the garage. Payments are handled by a licensed provider, and Motorspree never stores a card number.
Switch your profile to Garage mode and the Owner Console appears in the same app: dashboard, jobs, schedule, verification, services, earnings, inquiries and reviews. Joining at launch means building a public record from day one.
Reading your Passport, the whole social side, and browsing garages with their reliability scores. Adding new records, booking a garage, health tracking and fuel logging are Motorspree+ features.
Nothing is deleted. Your Passport becomes read-only: you keep reading, sharing and transferring your records, and you stop adding new ones until you resubscribe.
Monthly plans start with a seven-day free trial and then bill automatically. Yearly plans are ten months for twelve for the first two years, and renew automatically after that.
No. Signing up does not require identity verification. Adding a vehicle asks for its registration card, and that check confirms the car matches the details you entered. It is a vehicle-ownership check, not an identity one.
No. Direct messages in Connect are encrypted end to end. The practical consequence is that we also cannot recover them if you lose access, so keep your backup and recovery email current.
For finding garages near you, city travel stamps, and the prompts that offer to log a service or a fill-up when you are actually at one. Each is separately controllable, and turning any of them off degrades that feature rather than breaking the app.
A six-digit code is required on every sign-in, including after Apple or Google. In Pakistan it arrives on WhatsApp first with SMS and email as fallbacks. You also get login alerts, a trusted-device list, optional biometric app lock and encrypted backup.
CONTACT
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General and support
Account questions, a booking that went wrong, anything about your Passport.
support@motorspree.comGarages and partners
Listing a workshop, insurer and bank integrations, inspection providers.
partners@motorspree.comPrivacy and security
Data requests, deletion, and responsible disclosure of a security issue.
security@motorspree.comNot launched yet
Motorspree is pre-launch, so there is no in-app support queue to join. Join the waitlist and you will hear from us on the day it opens.